Privacy Policy

The Data Controller of your personal data is FX-EDGE V Ltd based in 1276, Govant Building, Kumul Highway, Port Vila, Vanuatu, company no. 700604.

A Data Protection Officer has been appointed by the Data Controller. In matters regarding the processing of personal data by the Data Controller, you can contact the Data Protection Officer via e-mail at kteofilski@fx-edge.com, or reach us at admin@myfxpocket.com.

In connection with the conducted business activity, the Data Controller collects and processes personal data in accordance with the relevant provisions, including in particular the GDPR, the POPIA, the DPB and the principles of data processing contained therein.

The Data Controller ensures transparency of data processing, informs users about data processing and ensures that data is collected only to the extent necessary for the purpose indicated and is processed only for the period in which it is necessary.

In order to ensure data integrity and confidentiality, the Data Controller has implemented procedures enabling access to personal data only to authorized people and only to the extent that it is necessary for their tasks. The Data Controller takes all necessary actions so that its subcontractors and other cooperating entities guarantee the use of appropriate security measures whenever they process personal data at the request of the Data Controller.

When you use the Data Controller's website, standard information is downloaded, such as the IP address, type of search engine, language, access time and address of the page from which you were redirected. This data can be collected by cookies and analytical tools.

In the event of contact from your side via telephone numbers, e-mail addresses or the contact form, data related to the means of communication chosen by you and data provided during communication are also processed, if it is necessary to resolve the reported matter.

Personalisation and efficiency of the services provided by the Data Controller requires saving and storing information on how you use the website. The Data Controller does this by using small text files called “cookies”. Cookies contain little information and are saved on your computer or other terminal device by the server operating the website. Your web browser then sends them back to the website each time you use it, thanks to which the server remembers your preferences.

The Data Controller informs that disabling cookies in your browser may cause difficulties or inaction of some functions of the website. Two types of cookies are generally used:

• Session cookies — temporary files stored on your end device until logging out, leaving the website or turning off the software (web browser);
• Persistent cookies — files stored on your end device for the time specified in the cookie file parameters or until they are deleted by you.
• Necessary — files of key importance enabling you to navigate the website and use its functions, such as access to secure areas and to ensure security;
• Performance — files collecting anonymous information about how visitors use the website, which parts are visited most often, and whether error messages are received, serving only to improve the functioning of the website;
• Functional — files recording the choices made by you, which can also be used to remember changes such as text size and font preferences.

Cookies are used to:

• Adapt the content of the website to your preferences and optimize its use — in particular, these files allow recognition of your device and proper display of the website tailored to your individual needs;
• Create statistics that help understand how users use the website, which allows improving its structure and content;
• Maintain your session (after logging in), thanks to which you do not have to re-enter your login and password;
• Enable interaction with social networks (e.g. publishing posts directly from the website).

The legal basis for processing in this case is the Data Controller's legitimate interest consisting in ensuring a higher quality of services.

Contact via email or traditional mail: personal data contained in correspondence not related to an agreement concluded with the Data Controller is processed solely for the purpose of communication and resolution of the matter to which the correspondence relates. The legal basis is the Data Controller's legitimate interest in conducting correspondence connected with business operations. All correspondence is stored securely and disclosed only to authorized persons.

Telephone contact: where you contact the Data Controller by phone in matters not related to a concluded agreement, personal data may be requested only if it is necessary to handle the case to which the contact relates, on the basis of the Data Controller's legitimate interest in resolving the reported case.

Business contacts: the Data Controller also collects personal data in other cases (e.g. during business meetings or by exchanging business cards) for purposes related to initiating and maintaining business contacts, on the basis of its legitimate interest in creating a network of contacts.

The Data Controller's website uses cookies in accordance with your individual browser settings. Using the website without changing your browser's cookie settings means confirming that you have read this Privacy Policy and accept cookies. If you do not accept cookies, you can change your settings or disable cookies at any time in your browser.

Changing the configuration of your web browser to prevent or limit the storage of cookies may result in functional limitations of the services provided. Information on how to delete cookies is available in the help pages of the most popular browsers: Firefox, Opera, Internet Explorer, Chrome and Safari.

Due to the many technological solutions available, it is not possible to provide precise guidelines for every type of terminal equipment and software.

In connection with the processing of personal data, you have the following rights:

• The right to information about the processing of personal data — including the purposes and legal grounds for processing, the scope of data held, entities to which it is disclosed, and the planned date of deletion;
• The right to obtain a copy of the data processed in the event of a request;
• The right to rectification — the Data Controller is obliged to remove any incompatibilities or errors and supplement data if it is incomplete;
• The right to delete data the processing of which is no longer necessary to achieve any of the purposes for which it was collected;
• The right to limit processing — the Data Controller ceases operations on your personal data until the reasons for the restriction cease;
• The right to data transfer — where data is processed in an automated manner in connection with a concluded agreement or consent, the data is issued in a computer-readable format and may be sent to another entity where technically possible;
• The right to object to the processing of data for marketing purposes, without giving any reason;
• The right to object to other processing based on the legitimate interest of the Data Controller, for reasons related to your particular situation (objection should contain a justification);
• The right to withdraw consent at any time, without affecting the lawfulness of processing carried out before its withdrawal;
• The right to complain to the supervisory authority competent for your habitual residence, place of work or place of the alleged violation.

The period of data processing depends on the type of service provided and the purpose of processing, and may also result from legal provisions where they constitute the basis for processing. Where processing is based on the Data Controller's legitimate interest, data is processed for a period enabling the implementation of that interest or until an effective objection. If processing is based on consent, data is processed until its withdrawal. Where processing is necessary to conclude and perform an agreement, data is processed until its termination.

The processing period may be extended if processing is necessary to establish, assert or defend against claims, and after that period only if and to the extent required by law. After the end of the processing period, the data is irreversibly deleted or anonymized.

Personal data may be disclosed to external entities, including in particular suppliers responsible for operating IT systems and analytical tools, entities providing accounting services, postal operators, marketing agencies and legal advisers. Personal data may also be disclosed to prop brands (partners under whose brand the services available through the website are provided, including MyFXPocket). In the event of termination of the cooperation between the Data Controller and such a partner, personal data of users and prospective clients may be transferred to that partner, acting as an independent data controller, in order to ensure the continuity of the services.

The Data Controller reserves the right to disclose selected information about you to the competent authorities or third parties who submit a request for such information, based on an appropriate legal basis and in accordance with applicable law. Personal data is transferred outside the country only when necessary and with an adequate level of protection.

The Data Controller will not apply a decision that is based solely on automated processing, including profiling, and produces legal effects concerning you or similarly significantly affects you.